Terms & Conditions

1. Your Acceptance

Welcome to the WebGlow Creations Terms of Use. This is an agreement ("Agreement") between WebGlow Creations Inc. ("WebGlow Creations"), the owner and operator of the WebGlow Creations.com website and related services offered on it (collectively, the "Platform") and you ("your", "your"). or "User(s)"), a user of the Platform. Throughout this Agreement, the words "WebGlow Creations," "we," "us," and "our" refer to our company, WebGlow Creations, as the context requires. By clicking "I agree", entering the Platform or using the Platform, you agree to be bound by this Agreement and the Privacy Policy.

We may change our Terms of Service or Privacy Policy and may notify you. PLEASE NOTE THAT INTERMEDIATE AND CLASS ILLNESS MAY AFFECT YOUR RIGHTS. If you do not agree with the Terms of Use or Privacy Policy, please stop using our Platform immediately.

2. User Information and Accounts

Users may be required to register on the Platform before they can access parts of the Platform. Your information is collected and disclosed in accordance with our Privacy Policy. All users must provide true and accurate information and be over 18 years of age when registering on our platform. Users can register only one account per user. We reserve the right to review all user information and to reject any user. You are solely responsible for maintaining the confidentiality of your password and account and for all activities related to your account. You agree to notify WebGlow Creations immediately of any unauthorized use of your account or any other breach of data security. WebGlow Creations is not responsible for any damages caused by someone else using your password or account without your knowledge or consent. If you are registering on behalf of your company, you represent and warrant that your company has authorized you to create an account on behalf of your company, and you represent that your company has authorized you to make financial obligations and enter into legally binding contracts on its behalf. of the company. your company

3. Access and License Grant to You

Upon registration and, where applicable, upon proper payment, we grant you a personal, non-exclusive, revocable, limited license to access the Platform and use any of our Services. As a User, you do not acquire ownership of any part of the Platform; you will only receive the above revocable access and license. All rights not expressly granted are reserved to WebGlow Creations. If you violate our Terms of Use below, we may, in our sole discretion, terminate your license or right to use our Platform. In addition, we may revoke your license or limit your access to our Platform if we believe that your actions may harm us, our business interests, or in our sole discretion. If we don't revoke your license or restrict access, that doesn't mean we're condoning your behavior.

4. Services

Through the Platform, WebGlow Creations may provide digital marketing, branding and website services; or other services. WebGlow Creations will use reasonable efforts to provide these services to you; However, all services offered are subject to countless factors and market variables that are beyond WebGlow Creations's direct control. For these reasons, all services offered are not guaranteed, but are provided "as is". By choosing to use the services offered by the Platform, you agree that we make no guarantees, including but not limited to online placements, investments or earnings. You understand that the Services offered may vary, be inaccurate, have a negative impact or be otherwise incorrect. No increase in search engine ranking, business growth or other related benefits is implied or guaranteed. Website rankings or results may vary by region, search engine or factors beyond our control. Due to the nature of our Services, you agree to:

• WebGlow Creations is not responsible for changes made to the user's website that negatively affect the ranking of the user's website in search engines.
• For providing website design and development services, WebGlow Creations is credited as the website builder in the website footprint. Clients have the option to remove the mention/link for a fee of 20% of the total value of the project.
• WebGlow Creations has no control over search engine policies regarding what types of websites and/or content they accept now or in the future, and a user may be excluded from any directory or search engine at any time at the search engine's discretion. engine or directory.
• WebGlow Creations cannot and does not guarantee any change in position, fixed position or increase in position for any keyword, phrase or search term.
• WebGlow Creations is not responsible for any profit or business growth associated with the User's use of the Services.
• WebGlow Creations has no control over any actions or inaction by any search engines related to a user’s website or a website’s ranking.

You agree to release us from any liability that may arise from the provision of services to you through the Platform. You agree that any service or other information found on the Platform may be inaccurate, unfounded or possibly even false. You agree to release us from any liability we may incur in connection with your use of our platform.

5. User Obligations

All users who wish to purchase services offered through the Platform agree to promptly cooperate and provide WebGlow Creations with access rights, software codes, information, documents, content, art and/or other information that we require to provide the Services. for you Failure to cooperate or provide assistance may interfere with the provision of services. If you do not cooperate with WebGlow Creations, you agree that no refund will be issued.

6. Use of the Platform and Services

When you use our Platform, you are responsible for your own and all use of WebGlow Creations in your account and for your use of the Services provided. You agree to the following:

• You may not copy, distribute or publish any part of the Platform in any way, including without limitation any automated or non-automated "capture";
• You may not attempt to disrupt, compromise system integrity or security, or intercept transmissions from or to servers using the Platform;
• You may not use any robot, spider, crawler, scraper or other automated means or interface not provided by us to operate the Platform or extract data;
• You may not use automated bots or other software to send more messages through our Platform than is humanly possible.
• You may not share your license or right to use with other parties;
• You may not use the Platform on a computer used for nuclear facilities, life support or other critical applications where life or property may be at stake;
• You may not decompile, translate, disassemble, modify, rent, sell, rent, loan, distribute or create derivative works or improvements of the Platform or any part thereof;
• You may not use our Platform to attempt to create a similar or other competitive product;
• You may not use the Platform to store or transmit any health, medical or sensitive financial information;
• You must not take any action that, in our sole discretion, causes or may impose an unreasonable or disproportionately large load on our infrastructure;
• You may not collect or harvest personally identifiable information, including account names, from the Platform;
• You may not impersonate a person or entity or misrepresent your affiliation with a person or legal entity;
• By using our Platform, you must not infringe or violate the intellectual property, privacy or other contractual rights of others.
• You may not use the Platform for any purpose that is misleading, unlawful, defamatory, obscene, intrusive, threatening or annoying;
• You must not violate the requirements, procedures, rules or regulations of networks connected to WebGlow Creations;
• You may not sell, rent, loan, distribute, transfer or sublicense the Platform or access to it, and you may not receive any income from the use or provision of the Platform except as permitted by our Platform;
• You will not violate any law or regulation and will be solely responsible for such violations;
• You agree that you will not hold WebGlow Creations liable for your use of our Platform. and
• You agree not to cause or contribute to the interruption, destruction, manipulation, deletion, disabling or impairment of any part of our Platform, including the de-indexing or caching of any part of the Platform by any 30-party website. , for example requesting its removal from the search engine.

If you are found to be doing any of the above, your right to use our Platform may be terminated or suspended at our discretion. We generally provide an explanation for suspension or termination of use of our Platform, but WebGlow Creations reserves the right to suspend or terminate any account at any time without notice or explanation.

7. User Content

Your ability to post or transmit any information through the Platform, including information, data, images, references or other information, is referred to in this Agreement as "User Content." Please note that we are under no obligation to host, display, transmit or distribute your User Content and may refuse to accept or post any User Content. You agree that you are solely responsible for any User Content you submit and release us from any liability related to any User Content you submit. We provide industry standard security for our Platform, but we cannot guarantee the absolute security of such User Content. Any User Content found to be in violation of this Agreement or deemed by us to be harmful to the Platform may be modified, edited or removed at our discretion.

By submitting User Content to our Platform, you represent and warrant that you own all rights to the User Content and have paid for or otherwise have permission to use the User Content you submitted. You further represent and warrant that all User Content is legal and that the User Content does not affect the rights or obligations of any third party.

When you submit User Content to us, you grant WebGlow Creations, its partners, affiliates, users, agents and assigns a non-exclusive, limited, fully paid, royalty-free, revocable, worldwide, universal, assignable, transferable license. display, share, store, post, transmit, reproduce, modify, prepare derivative works or use and reuse all or part of your User Content to provide you with services related to the Platform. You further grant to WebGlow Creations a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate into the Platform any suggestions, improvement requests, suggestions, corrections or other feedback you provide regarding the operation of our Platform.

8. Privacy Policy

We value your privacy and understand your privacy concerns. Our Privacy Policy is incorporated into this Agreement and governs your access to and use of the Platform. Please review our privacy policy to understand our privacy policy. All information collected is subject to our Privacy Policy, and by using the Platform, you consent to all actions we take with respect to your information in accordance with the Privacy Policy. You further understand that all information collected by WebGlow Creations may be transferred to Canada and/or other countries for storage, processing and use by WebGlow Creations and its affiliates.

9. Client Data Usage

Customer agrees that WebGlow Creations may: (i) use Customer's name and/or logo solely to identify Customer as a WebGlow Creations customer, including on the WebGlow Creations website; and (ii) prepare one or more case studies summarizing the manner in which the services offered by WebGlow Creations have been implemented, for internal use and for presentation to other clients or potential clients. If such case studies: contain information other than publicly available information, the client must review and approve the content of the case study prior to publication. Customers who wish to opt-out of such marketing must notify us prior to commencement of services.

10. Platform and Services Availability

Although we strive to provide you with continuous availability, we do not guarantee that the Platform will always be available, operational or available at any given time. In addition, WebGlow Creations has no obligation to provide the Services to Users and may suspend a User's access to the Platform at any time and in our sole discretion. Only users authorized to use our platform may do so, and we may refuse service or terminate your access at any time. We cannot guarantee that everything on our platform will work with the features you want or give you the results you want.

• Modification of Platform

We reserve the right to change, modify, update or remove our Platform at any time. We may make such changes to our Platform for security, intellectual property, legal or other reasons in our sole discretion, and we are not required to explain such changes. For example, we may provide updates to fix security bugs or to comply with legal requirements. Please note that this is a non-binding example of how we may exercise the rights set forth in this section, and nothing in this section requires us to take steps to update the Platform for security, legal, or other reasons.

• Payments

Certain platforms or certain services offered may require payment, and you agree to pay all listed costs, fees and taxes. The user authorizes WebGlow Creations or its third party payment processors to charge their payment method for subscription-based services when purchasing and renewing their subscription. Please note that purchases are processed through our third party payment processors. If applicable, you must agree to the payment processing terms of our third party payment processors. All information related to a purchase or transaction must be accurate, complete and up-to-date. If you fail to pay or if payments are late, WebGlow Creations may suspend or terminate your access to any Platform Services without liability to us.

• Taxes

If WebGlow Creations does not collect taxes on any purchase, you agree to pay all applicable taxes for the use and purchase of the Services. You further agree to provide us with tax documents to support our timely tax payment requirements at our request.

• Subscription Plans and Automatic Renewals

For your convenience, some of the services provided by WebGlow Creations may be provided on a recurring subscription basis ("Paid Subscription"). If you choose to purchase paid subscriptions, your payment information will be stored and you will be billed monthly for all paid subscriptions. YOU authorize us to restart YOU AND agree that after the end of your initial paid subscription, your subscription will automatically renew for an additional monthly subscription period ) NO OTHER subscription period will be due. YOU AGREE THAT THE PAID PLAN YOU SELECT DOES NOT REQUIRE ANY ADDITIONAL CONSENT AND ACTUAL COSTS FROM YOU.

If you wish to cancel your paid subscription, please cancel via your control panel or email us at shine@WebGlow Creations.com. Where the industry standard is long-term payable contracts or at least 60 days' written notice of cancellation, we only require 30 days' written notice for cancellation requests. After canceling a paid subscription, part of the platform may become immediately unavailable. If your paid subscription is canceled or has expired, we will not be liable to you for any deleted, unusable, modified or deleted User Content. We offer full service for the paid period when you request a cancellation, but NO BREAK for the 30 day cancellation period.

• Pricing and Price Increases

Prices for all services or paid subscriptions are listed on the WebGlow Creations platform. WebGlow Creations may at our discretion increase the prices of any paid subscription or service, and we reserve the right to do so at any time. If the price increases, WebGlow Creations will notify you and you will have the option to accept or decline the price. Please let us know if you would like to remove the price increase. If you have declined the price increase, you may not be able to use the Platform components. You agree that WebGlow Creations has no obligation to provide the Services or paid subscriptions at the price originally offered to you at the time of registration.

• Refunds

Because we provide online services, we cannot issue refunds for paid subscriptions or paid services. Please note that all purchases are final. However, WebGlow Creations wants you to be satisfied with our services, so we offer a 30-day satisfaction guarantee. If you are not satisfied with any of our services, please contact us within thirty (30) days of your first use of that service. Once we receive your message, we will contact you to understand your concerns and help resolve your dissatisfaction with our services.

• Deliverables

By using the Platform, a User may be entitled to receive press releases, blog posts or other creative content (collectively, "Submissions") in connection with the purchase of our Services. Upon full and timely payment, WebGlow Creations transfers to User all right, title and interest in and to all Supplies purchased by User. If the User has not paid for any of the Deliverables on time, WebGlow Creations reserves the right to withhold or require the return of any Deliverables from the User.

• Estimates

Please note that some of the services we provide may contain expected delivery or completion dates and timelines ("Estimated Dates"). While WebGlow Creations endeavors to provide all Services within the estimated dates listed on the Platform, these estimated dates are only good faith estimates and are not binding in nature. WebGlow Creations reserves the right to change, modify or extend estimated dates at its sole discretion. WebGlow Creations is not responsible for failure to provide services before the expected date listed on the Platform. Oral or written statements by WebGlow Creations's representatives, employees or contractors regarding anticipated dates are not binding and do not change the contractual arrangements between WebGlow Creations and users.

• Intellectual Property

The name "WebGlow Creations", WebGlow Creations.com, the WebGlow Creations Platform and the design of the WebGlow Creations Platform and all text, writing, images, designs, scripts, graphics, interactive features and all trademarks or logos ("Marks") contained therein are owned of . WebGlow Creations has granted or licensed copyrights and other intellectual property rights under the laws and international treaties of Canada, the United States and foreign countries. WebGlow Creations reserves all rights not expressly granted in or to the Platform. You agree not to use, copy or distribute any Content contained on the Platform unless we have given express written permission.

• Idea Submission

Neither WebGlow Creations nor any of its employees will accept or consider unsolicited ideas, including but not limited to ideas related to processes, technologies, product improvements or product names. Do not submit unsolicited ideas, content, artwork, proposals or other works ("Submissions") to WebGlow Creations. The sole purpose of this policy is to avoid potential misunderstandings or disputes where WebGlow Creations products or services may appear similar to ideas you submit to WebGlow Creations. If you do not submit your ideas to us despite our request, you agree that: (1) your submissions and their content will automatically become the property of WebGlow Creations without compensation to you; (2) WebGlow Creations may use or redistribute Submissions and their content for any purpose and in any manner; (3) WebGlow Creations is not obligated to review the submission; and ( ) no obligation to keep offers confidential.

• Disclaimer

THE PLATFORM AND ALL SERVICES ARE PROVIDED "AS IS", "AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS". TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WebGlow Creations NOR ANY OF OUR OFFICERS, DIRECTORS, OFFICERS OR AGENTS MAKE ANY REPRESENTATIONS OR WARRANTIES OR REPRESENTATIONS REGARDING ANY PARTIES (1):1. LATFORM; (2) INFORMATION SENT THROUGH THE PLATFORM; (3) THE SERVICES OR ( ) SECURITY RELATED TO INFORMATION TO WebGlow Creations OR THROUGH THE PLATFORM. IN ADDITION, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, LOST PROFIT, NON-INFRINGEMENT, INFRINGEMENT, NON-INFRINGEMENT, VIRUS.

WebGlow Creations DOES NOT REPRESENT OR WARRANT THAT THE PLATFORM, INCLUDING THE SERVICES, WILL BE ERROR-FREE OR UNINTERRUPTED; THAT ERRORS HAVE BEEN CORRECTED; OR THAT THE PLATFORM OR THE SERVER THAT MAKES THE PLATFORMS AVAILABLE ARE FREE OF MALUROUS COMPONENTS. WebGlow Creations DOES NOT REPRESENT OR WARRANT THAT THE SERVICES PROVIDED ARE PRICED, COMPLETE OR USEFUL. WebGlow Creations DOES NOT WARRANT THAT YOUR USER OF THE PLATFORM IS LEGAL IN ANY PARTICULAR JURISDICTION, AND WebGlow Creations SPECIFICALLY DISCLAIMS SUCH WARRANTIES.

• Limitation of Liability

IN NO EVENT SHALL WebGlow Creations, ITS OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES AND BRAND MANAGEMENT. SUCH DAMAGES ARE ALLEGED TO HINGO'S ABILITY ARISING OUT OF (1) THE USE OR INACCURACY OF THE PLATFORMS OR ERRORS, ERRORS, ERRORS OR FAILURES. INJURY OR DAMAGE ARISING FROM THE USE OF OUR PLATFORMS AND SERVICES, (3) ANY INTERRUPTIONS, MISINFORMATION, MISCONDUCT DATA OR USE OF TRANSMISSIONS, . ANY ERRORS, VIRUSES, OTHER TROJAN HORATHOTAYW. BY A THIRD PARTY, (5) INTENTIONAL OR INCIDENTAL (6) INTENTIONAL DAMAGES. THIRD PARTY PROVISIONS OF COPYRIGHTS OR OTHER INTELLECTUAL PROPERTY. THE FOREGOING LIMITATION OF LIABILITY APPLIES TO THE FULLEST EXTENT PERMITTED BY THE LAW OF THE APPLICABLE JURISDICTION. Some states, provinces and countries do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you and you may have other legal rights that may vary from place to place. Specifically, in those jurisdictions where this is not permitted, we disclaim liability for: (1) death or personal injury caused by the negligence of WebGlow Creations or its officers, employees or agents; (2) fraudulent misrepresentation; or (3) any liability the exclusion of which is not now or in the FUTURE lawful. IF FULL LIABILITY IS DISCLAIMER, YOU AGREE THAT OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNTS PAID BY YOU IN THE PAST THREE (3) MONTHS, INCLUDING ON OUR PLATFORM.

• Indemnity

You agree to defend, indemnify and hold WebGlow Creations, its officers, directors, employees and agents harmless from all claims, damages, liabilities, losses, obligations, costs or liabilities and expenses (including but not limited to attorneys' fees). ) follows from:

• use of and access to the WebGlow Creations Platform, including all Services;
• you violate the terms of this Agreement;
• your interactions with other uses or third parties; or
• you have violated any right of a third party, including without limitation any copyright, proprietary or contractual right.

This defense and liability will survive this Agreement and your use of the WebGlow Creations Platform. You also agree that you have the duty to defend us against such claims and that we may in such cases require you to pay the costs of any attorney(s) of our choosing. You agree that this indemnification includes the payment of reasonable attorneys' fees, court costs and expenses. In the case of a claim described in this paragraph, we may agree with the party(ies) making the claim and you will be liable for damages as if we had continued with the lawsuit.

• Copyrights

We take copyright infringement very seriously. If you believe that any content owned by you has been infringed, please send us a message that includes the following:

• Your name.
• The name of the party whose copyright has been infringed, if different from your name.
• The name and description of the work that is being infringed.
• The location on our Platform of the infringing copy.
• A statement that you have a good faith belief that use of the copyrighted work described above is not authorized by the copyright owner (or by a third party who is legally entitled to do so on behalf of the copyright owner) and is not otherwise permitted by law.
• A statement that you swear, under penalty of perjury, that the information contained in this notification is accurate and that you are the copyright owner or have an exclusive right in law to bring infringement proceedings with respect to its use.
• Counter Notice

If you receive a notice from WebGlow Creations that your content is subject to takedown under the DMCA/CNNR (Canadian Notice and Notice Regime), you may respond by filing a counter-notice under the DMCA/CNNR. Your counter notification must include the following information.

• Your name, address, email and physical or electronic signature.
• The notification reference number (if applicable).
• Identification of the material and its location before it was removed.
• A statement under penalty of perjury that the material was removed by mistake or misidentification.
• Your consent to the jurisdiction of a federal court in the district where you live (if you are in the Canada), or your consent to the jurisdiction of a federal court in the district where your internet service provider is located (if you are not in the Canada).
• Your consent to accept service of process from the party who submitted the takedown notice.

Please note that we will not be able to take any action on your counter notification if your notification does not strictly follow the above requirements. Submit this counter-notice according to the take-down notice instructions above.

• Choice of Law

This Agreement is governed by the laws of the Province of Ontario. The offer and acceptance of this Agreement shall be deemed to be made in the Province of Ontario.

• Class Action Waiver

You and WebGlow Creations agree that any proceedings to settle or settle any dispute through court or arbitration shall be conducted only on an individual basis. You agree that you will not bring any dispute as a class action, representative action, class action, or private attorney.

• Severability

If any term of this Agreement is found to be unlawful, inconsistent with any other term of this Agreement, or otherwise unenforceable, the Agreement will remain in full force and effect as if it had been made without the inclusion of that unenforceable provision.

If two or more terms of this Agreement or any other agreement you may have with WebGlow Creations conflict with each other, WebGlow Creations will have the sole right to choose which term will control.

• Non-Waiver

We reserve all rights permitted to us under this Agreement and applicable law. Our failure to enforce a particular provision or provisions of this Agreement or any applicable law shall not be deemed a waiver of our right to enforce the same provision under the same or different circumstances at any time in the future.

• Assignment and Survival

You may not assign your rights and/or obligations under this Agreement to another party without our written consent. We may assign our rights and/or obligations under this Agreement to any other party in our sole discretion. All parts of this Agreement that may reasonably expect termination will survive termination, including but not limited to limitations of liability, representations and warranties, licensing, indemnification and arbitration.

• Termination

You can cancel your paid subscription or account at any time by contacting us. All refunds are subject to the refund terms set forth in this Agreement. Please note that if your account is terminated, access to parts of our Platform may be immediately blocked. We may terminate this Agreement with you if we determine that (1) you have violated any applicable laws by using our Platform; (2) if you have violated this Agreement or as permitted by the Platform; or (3) if we believe, in our sole judgment or discretion, that any of your actions may legally harm WebGlow Creations or our business interests. In the event of termination, we will endeavor to provide you with a timely explanation; but we don't have to.

• Entire Agreement

This Agreement and Privacy Policy constitutes the entire and exclusive understanding and agreement between the parties with respect to its subject matter and supersedes all prior or contemporaneous written or oral agreements or understandings with respect to its subject matter. Any waiver, amendment or modification of the provisions of this Agreement will be effective only if in writing and signed by a duly authorized representative of each party.

• Amendments

We may change this Agreement from time to time. If we change this Agreement, we will update this page and show the date it was last changed, or we may send you an email. You may refuse to accept the changes, but if you do, you must immediately stop using our Platform and our Platform.

• Electronic Communications

Communication between you and WebGlow Creations uses electronic means, whether you visit the Platform or send emails to WebGlow Creations, or whether WebGlow Creations sends notices to the Platform or communicates with you via mobile notifications or email. For contractual purposes, you agree to (1) receive communications from WebGlow Creations in electronic form; and (2) you agree that all terms, agreements, notices, communications and other communications that WebGlow Creations provides to you electronically comply with all legal requirements that such communications would meet if they were in writing. The above does not affect your statutory rights.

• Relationship of the Parties

Communication between you and WebGlow Creations uses electronic means, whether you visit the Platform or send emails to WebGlow Creations, or whether WebGlow Creations sends notices to the Platform or communicates with you via mobile notifications or email. For contractual purposes, you agree to (1) receive communications from WebGlow Creations in electronic form; and (2) you agree that all terms, agreements, notices, communications and other communications that WebGlow Creations provides to you electronically comply with all legal requirements that such communications would meet if they were in writing. The above does not affect your statutory rights.

• Relationship of the Parties

The parties are independent contractors. This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between you and WebGlow Creations.

• Platform Issues and Support

If you have any questions or problems, or if you have problems accessing or using the Platform, please contact us.

11. Revision Policy

We offer an upgrade depending on the package you choose. Customers can request unlimited free updates from us and we will revise their designs at no additional cost as long as the design and concept remain unchanged. The working time of the inspection would be 48 hours.

• PRefund Policy / Money Back Guarantee

In no event will Design Bonds be returned upon delivery if the original design concepts are accepted or a change is requested, unless WebGlow Creations Inc terminates your contract for any reason other than your breach or breach of duty.

All return requests are processed according to the following agreement:

• You submit your application after the initial logo concepts are submitted. However, if you accept the original drawings or request changes to them, the refund offer will be void and the return request will not be processed.
• If a refund is made prior to delivery of initial design concepts, you will be entitled to a full refund (minus 10% service and handling).
• If a refund is made within 8 hours, you will be entitled to a 70% refund (minus 10% service and handling).
• If a refund is made within 8-120 hours of initial delivery of the design, you will be entitled to a 30% refund (minus 10% service and handling).
• A refund request will not be processed after 120 hours of delivery of your original design, but because we believe in 100% customer satisfaction, we encourage you to contact us with any questions.
• A refund request will not be processed if you have not acted on your order within 30 days of placing the order. However, if you want to reactivate your project subscription, you will pay a certain fee depending on your project and how long the project has been sitting.
• Refund requests will not be processed once final files have been submitted.
• There are no refunds for website packages once the website development is complete or the website is live.
• For video animation packages, refund requests will not be processed after storyboarding.
• All refund requests must be notified to the support department. WebGlow Creations Inc reserves the right to approve/reject your application on a case-by-case basis if you violate the User Agreement.
• Refunds for WebGlow Creations Inc/Custom packages are the same as individual packages.
• For example, if you order a logo and web design service and approve the logo, you can request a refund for the website service related to the design only.
• A return request must have a valid reason, which must be compared with the design manual and customer feedback to make changes. If the concept is not made according to the instructions, no refund will be given, but further changes will be made until you are completely satisfied.
• The refund is based on the fact that the order was made in good faith. If a client has placed design orders from more than one company for the same job with the intention of receiving a refund, we do not consider this to be in good faith. In this case, we reserve the right to reject the return request.
• All design work requires customer feedback before finalizing the design, so it is only fair that the customer participates and provides feedback to achieve the desired results.
• The 100% unique design guarantee entitles you to a refund if the logo we design is significantly similar to an existing logo template. Similarity to an existing design is purely coincidental and Design Proficient assumes no responsibility or liability in such event. It is the customer's responsibility to copyright their artwork.

• How to claim your refund

To ensure your refund is approved, make sure you meet the following requirements

• To request a refund, report your concern by contacting us using one of the following three methods.
• Toll free + 1 480-409-1417
• Live Chat
• Info@webglowcreations.com
• We will try to resolve your issue promptly in accordance with our review policy, or we will email you a return request confirmation from our returns department. After your refund, WebGlow Creations Inc will receive your design rights and you will not be able to display any version of the design provided by WebGlow Creations. We also explain the following:
• As Model Rights now pass to the Company, you agree that you have no right (direct or indirect) to use the Response or any other content, work product or media, and you have no ownership rights in them.
• By cooperating with national copyright agencies, WebGlow Creations Inc will share copyright ownership information on credited designs that would limit reuse of the designs as original designs in the future. If you have any questions or concerns about our refund policy, please contact us by clicking here: Info@webglowcreations.com